Alumni Affairs Coordinator (Part-Time)

Job Title:Alumni Affairs Coordinator
Reports to:Chief Development and External Affairs Officer
Department:Development
Supervises:N/A
FLSA Status:Exempt
FT/PT:Part-Time

Organization Overview:

The Ackerman Institute for the Family was founded in 1960, and is one of the premier institutions for family therapy treatment, and one of the most highly regarded training facilities for family therapists in the United States. The Institute serves a diverse population of families at all stages of family life by offering a variety of programs that address a broad range of issues and concerns. The faculty at the Institute have achieved national prominence and earned national awards for the development of innovative approaches to family therapy and professional training.

Position Summary:

The Ackerman Institute for the Family is seeking a part-time Alumni Affairs Coordinator to make an immediate impact on Alumni relations and programs. We are seeking a creative, strategic thinker and community-builder to design and lead alumni programming and fundraising appeals for Ackerman Institute’s 850+ alumni. Reporting directly to the Chief Development and External Affairs Officer, the Coordinator will begin with the goals of identifying and locating alumni, tracking them in the CRM database, and developing an alumni benefits program to increase alumni engagement. Engaging the alumni in philanthropic giving and raising support for the Ackerman Institute is also a goal. 

The Coordinator will work in conjunction with Ackerman Institute goals, priorities, and strategies for alumni across the organization. Working cross-departmentally, the Coordinator will work collaboratively to develop a successful program to increase alumni engagement and support.  

The right candidate will be driven by sound alumni relations practices and have a desire to continuously learn and build new skills. The candidate will enjoy developing and sustaining relationships with Ackerman alumni and friends. The Coordinator will be a skilled communicator who can collect and tell compelling stories about Ackerman Institute and alumni in multiple mediums and formats that deepen engagement and raise critical funds for Ackerman from the alumni network. 

Essential Job Functions:

Primary responsibilities include:

  • Identify, locate, and track 850+ alumni in the CRM database, Raiser’s Edge NXT. 
  • Develop and oversee the production of alumni programming and execution of special communications and events, including alumni lectures and convenings, reunions, and more.  
  • Establish and steward relationships with Ackerman alumni that ensure their connection to Ackerman over time. 
  • Form and work closely with an Alumni Advisory Council to develop the alumni affairs program and to help actively engage with alumni in programming and fundraising for Ackerman. 
  • Design and implement regular fundraising appeals to raise funds from alumni for the Ackerman Institute’s general operations. 
  • Work with other members of the Communications, Development, and Training teams to create, design, and execute promotional materials and all digital content, including eblast, social media, and website content. 
  • Act as the point person for alumni, working with the team to create platform-appropriate content that keeps alumni audiences updated and engaged. 
  • Create, administer, and monitor current and any future alumni list serves. 
  • Manage the collection and tracking of significant accomplishments of graduates, including the creation of stories/content. 
  • Ensure thorough documentation of communications and interactions with alumni and donors in the Raiser’s Edge NXT database. 
  • Produce annual assessment report of alumni participation and engagement. 
  • Work some extended hours on evenings and weekends, as required, including department events. 
  • Perform other duties as assigned. 

Qualifications:

  • Bachelor’s Degree preferred. 
  • Minimum of 3 years of relevant experience or equivalent combination of education and experience in Alumni Relations experience, including digital engagement strategies.  
  • Can-do positive attitude and team orientation, with ability to interact with diverse people at all levels. 
  • Excellent verbal and written communication skills, including the ability to conceptualize and tell stories. 
  • Excellent Customer Relations skills required.  
  • Experience in planning and executing special programs and events.  
  • Proven ability to manage several projects at once and work well in a deadline-driven environment; excellent critical and analytical thinking skills.  
  • Proficient in Blackbaud’s Raiser’s Edge NXT, MS Office Suite (Teams, Word, Excel, PowerPoint, and Outlook) and Zoom with the ability to learn new or updated software. 
  • Proficiency in a variety of social media platforms including Instagram, Facebook, and LinkedIn. 
  • Highly organized, detail-oriented, creative self-starter capable of working on a team and independently. A high level of initiative and follow-through desired. 
  • Propensity for creative problem solving and the ability to juggle multiple projects on tight deadlines. 
  • Commitment to Ackerman Institute’s values of inclusion, collaboration, and transparency.

Work Environment:

  • This position is currently remote due to Covid-19. When the Institute re-opens (TBD), this position will be based out of The Ackerman Institute’s New York, NY location.  
  • This position will be required to dedicate approximately 20-24 hours per week.  

Compensation:

Ackerman Institute for the Family offers a generous compensation package based on experience.

COVID-19 Requirements:

  • AIF requires its Employees to be fully vaccinated against COVID-19 including any booster shots if required, where allowable under the law and based on guidance from the Centers for Disease Control and Prevention and local health authorities, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated. 
  • If you are not vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with AIF.  
  • If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with AIF. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

Welcoming Diversity:

The Ackerman Institute for the Family provides equal opportunities to all individuals without regard to race, religion, national origin, disability, age, marital status, sex, sexual orientation, gender, gender identity or expression, veteran status, or any other status protected by law. It does not discriminate based on any status protected by law. This policy applies to all employment, education, volunteer, and clinical care related activities or in any other aspect of the Institute’s operation. Black, Indigenous, and people of color; trans, non-binary, and intersex people, especially transwomen; those from poor and working-class backgrounds, immigrants, people with disabilities; as well as people at the intersections of these experiences are highly encouraged to apply.

How to Apply:

Interested candidates should send a cover letter and resume to Human Resources at: bjara@ackerman.org, Subject: “Alumni Affairs Coordinator.” Only those candidates for an interview will be contacted.