Associate Director for Alumni & Donor Engagement

Job Title:Associate Director for Alumni & Donor Engagement
Reports to:Chief Development and External Affairs Officer
FLSA Status:Exempt

Organization Overview:

The Ackerman Institute for the Family was founded in 1960, and is one of the premier institutions for family therapy treatment, and one of the most highly regarded training facilities for family therapists in the United States. The Institute serves a diverse population of families at all stages of family life by offering a variety of programs that address a broad range of issues and concerns. The faculty at the Institute have achieved national prominence and earned national awards for the development of innovative approaches to family therapy and professional training.

Position Summary:

Reporting to the Chief Development & External Affairs Officer, the Associate Director for Alumni & Donor Engagement will work collaboratively across the Institute to develop, implement, and achieve strategic plans for increasing private support, primarily from individuals, alumni, clients, and major donors, through annual giving, patron and donor programs, and alumni engagement.

Essential Job Functions:

Primary responsibilities include:

  • Develop and implement plans for the annual fund, patron and donor programs, and alumni engagement
  • Create two annual fund appeals, inclusive of print and digital components, that effectively and creatively inspire giving
  • Produce donor and patron program of events – both virtual and in-person – to engage supporters throughout the year about the Institute’s activities, keeping Ackerman top of mind
  • Create compelling alumni engagement opportunities, including alumni reunions and convenings, working closely with the Training and Admissions Departments
  • Develop donor acquisition campaigns to attract and expand the donor base, inclusive of alumni support
  • Work with members of the Communications, Development, and Training teams to create, design, and execute promotional materials and all digital content, including eblast, social media, and website content related to annual giving, donor programs, and alumni engagement.
  • Work in concert with Board, senior leadership and faculty, and development colleagues to identify, cultivate, solicit, and steward gifts 
  • Ensure thorough documentation of communications and interactions with alumni and donors in the Raiser’s Edge NXT database.
  • Advance and effectively communicate the mission, vision, and short and long-term goals of the Institute in concert with colleagues.
  • Foster an environment that cultivates trusting relationships and actively frame and communicate a clear strategic vision and fundraising plan that addresses new donor acquisition, pipeline development, cultivation of principal donors, and increased alumni engagement.
  • Partner with the Board, senior leadership, and faculty as needed to support Institute priorities and initiatives.
  • Perform other duties as assigned.


  • Bachelor’s degree and at least 4 years of fundraising experience in individual giving, annual fund, and/or major gifts, preferably in a social service agency, healthcare organization, and/or institution of higher education
  • Ability to develop and articulate an aspirational philanthropic vision and strategy with realistic, measurable goals.
  • Record of success in developing and growing annual fund, donor, and alumni programs specifically aimed at raising contributed income
  • Have a strong working knowledge of current best practices in all aspects of fundraising
  • Skilled at incorporating technology and using data to inform decisions and strategy.
  • Desire and ability to maintain productive, meaningful relationships and build philanthropic culture with all constituents – donors, potential donors, alumni, and community.
  • Excellent organizational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to function well in a high-paced and at times stressful environment.
  • Extensive knowledge of office administration, clerical procedures, and recordkeeping systems.
  • Can-do positive attitude and team orientation, with ability to interact with diverse people at all levels.
  • Commitment to Ackerman Institute’s values of inclusion, collaboration, and transparency.  
  • Extremely proficient in MS Office Suite (Teams, Word, Excel, PowerPoint, and Outlook) and Zoom with the ability to learn new or updated software.

Work Environment:

  • This position is currently a hybrid work model, based out of The Ackerman Institute’s New York, NY location.


Ackerman Institute for the Family offers a generous compensation package which includes:

  • Competitive compensation based on experience.
  • Eligible employees receive medical, dental, and vision insurance for employees and dependents, largely subsidized by Ackerman.
  • Employer paid life insurance and supplemental disability insurance.
  • A 403(b)-retirement plan with eligibility for employer contribution of 10% of employee’s annual contribution.
  • Generous paid-time-off package.
  • Commitment to work-life balance.  

COVID Requirements:

  • AIF requires its Employees to be fully vaccinated against COVID-19 including any booster shots if required, where allowable under the law and based on guidance from the Centers for Disease Control and Prevention and local health authorities, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.
  • If you are not vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with AIF.
  • If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with AIF. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

Welcoming Diversity:

The Ackerman Institute for the Family provides equal opportunities to all individuals without regard to race, religion, national origin, disability, age, marital status, sex, sexual orientation, gender, gender identity or expression, veteran status, or any other status protected by law. It does not discriminate based on any status protected by law. This policy applies to all employment, education, volunteer, and clinical care related activities or in any other aspect of the Institute’s operation. Black, Indigenous, and people of color; trans, non-binary, and intersex people, especially transwomen; those from poor and working-class backgrounds, immigrants, people with disabilities; as well as people at the intersections of these experiences are highly encouraged to apply.

How to Apply:

Interested candidates should send a cover letter and resume to Human Resources at:, Subject: “Associate Director for Alumni & Donor Engagement.” Only those candidates for an interview will be contacted.